Bonjour. J’ai voulue installer Microsoft Net Framework mais le message : Impossible d’accéder au service Windows Installer. Ceci peut se produire si Windows est en mode Sans échec, ou si le programme d’installation de Windows n’est pas bien installé s’affiche. Je me suis rendue compte aussi qu’aucun logiciel ne pouvait être installé ou désinstallé si il se servait de Windows Installer. Si il a son propre programme d’installation/désinstallation, ça marche nickel. J’ai fait une analyse anti virus avec Avast ! et voici ce que j’ai mis en quarantaine (comme recommandé par Avast !) : 00000018.fil dans C:\Documents and Settings\Masession\Application Data\TuneUp Software\TuneUp Utilities\Backups\00000061.rcb dont le virus est Win32:Adware-gen.
1174029135.exe dans C:\WINDOWS\system32 dont le virus est le même
et enfin rsvuaac.dll dans C:\WINDOWS\system32 dont le virus est toujours le même. Je me suis renseignée et apparement, il serait à l’origine de mon problème avec Windows Installer. J’ai essayée toutes les démarches que des gens ont conseillés à des personnes qui avaient le même problème mais c’est inéfficace. Je joint en même temps le rapport Hijackthis. Merci de m’aider !!
Scan saved at 20:00:57, on 09/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SoftPerfect Personal Firewall\fw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SuperCopier2\SuperCopier2.exe
C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MinoProd\AntiBoss 2006\AntiBoss.exe
C:\Program Files\ASUS\Asus ChkMail\ChkMail.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\eMule\emule.exe
C:\Program Files\TuneUp Utilities 2007\SystemOptimizer.exe
C:\Program Files\TuneUp Utilities 2007\RegistryCleaner.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SkypeIEPlugin.dll
O2 - BHO: Idea2 SidebarBrowserMonitor Class - {45AD732C-2CE2-4666-B366-B2214AD57A49} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O2 - BHO: EoRezoBHO - {64F56FC1-1272-44CD-BA6E-39723696E350} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Copernic Desktop Search 2 - {968631B6-4729-440D-9BF4-251F5593EC9A} - C:\Program Files\Copernic Desktop Search 2\DesktopSearchBand2526.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\…\Run: [ATIPTA] “C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe”
O4 - HKLM\…\Run: [avast!] “C:\Program Files\Alwil Software\Avast4\ashDisp.exe”
O4 - HKLM\…\Run: [binjumpfreerule] C:\Documents and Settings\All Users\Application Data\BALL WARN BIN JUMP\MessLocks.exe
O4 - HKLM\…\Run: [SoftPerfect Personal Firewall] “C:\Program Files\SoftPerfect Personal Firewall\fw.exe”
O4 - HKCU\…\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\…\Run: [SuperCopier2.exe] C:\Program Files\SuperCopier2\SuperCopier2.exe
O4 - HKCU\…\Run: [Copernic Desktop Search 2] “C:\Program Files\Copernic Desktop Search 2\DesktopSearchService.exe” /tray
O4 - HKCU\…\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\…\Run: [msnmsgr] “C:\Program Files\MSN Messenger\msnmsgr.exe” /background
O4 - HKCU\…\Run: [AntiBoss] “C:\Program Files\MinoProd\AntiBoss 2006\AntiBoss.exe” /iconify
O4 - HKCU\…\Run: [SupportLink] C:\DOCUME~1\LaMiss\APPLIC~1\Htm atom beep\HOLDROADWAY.exe
O4 - HKCU\…\Run: [eMule] C:\Program Files\eMule\emule.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ASUS ChkMail.lnk = C:\Program Files\ASUS\Asus ChkMail\ChkMail.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O9 - Extra button: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra ‘Tools’ menuitem: Subscribe in Desktop Sidebar - {09FE188B-6E85-479e-9411-51FB2220DF80} - C:\Program Files\Desktop Sidebar\sbhelp.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SkypeIEPlugin.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\msgrapp.8.1.0178.00.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\msgrapp.8.1.0178.00.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\Skype4COM.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe