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Que faire avec des éléments infectés dans Malwarebytes?

Bonjour membres du forum, j’ai aidé une amie qui avait des problèmes avec son portable en lui installant Malwarebytes. Son ordinateur avait des problèmes de lenteur et “gelait” souvent.
Voici le résultat de ce que le scan approfondie de Malwarebytes a donné que je joins à ce message. Pouvez-vous me dire si je peux détruire définitivement ces éléments en quarantaine? Ou en garder certains et les laisser dans la quarantaine? Je les laisse là pour le moment en attendant une réponse. Merci à l’avance…

Le rapport mbam:

Malwarebytes’ Anti-Malware 1.50.1.1100

Version de la base de données: 6658

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

23/05/2011 21:49:50
mbam-log-2011-05-23 (21-49-50).txt

Type d’examen: Examen complet (C:|D:|E:|F:|)
Elément(s) analysé(s): 365221
Temps écoulé: 1 heure(s), 44 minute(s), 7 seconde(s)

Processus mémoire infecté(s): 0
Module(s) mémoire infecté(s): 0
Clé(s) du Registre infectée(s): 37
Valeur(s) du Registre infectée(s): 0
Elément(s) de données du Registre infecté(s): 0
Dossier(s) infecté(s): 9
Fichier(s) infecté(s): 9

Processus mémoire infecté(s):
(Aucun élément nuisible détecté)

Module(s) mémoire infecté(s):
(Aucun élément nuisible détecté)

Clé(s) du Registre infectée(s):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\QuestBrowse Service (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib{F244A744-534D-4A46-855F-C0C7E9F27DAA} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface{030C9927-10FC-4169-97A2-55BECD5D88D8} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.RprtCtrl.1 (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.RprtCtrl (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.SmartShopper) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID{3E2DFD6A-4E20-4D4C-AA8B-E1F9DBEF3C80} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButton.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButton (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID{714E0876-FCEE-49CE-A429-B9AD8AEFCB56} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButtonA.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.IEButtonA (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbInfoBand.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbInfoBand (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID{DD15BCC0-5FE9-4690-A957-99FA60ED9D26} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbAx.1 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ShoppingReport2.HbAx (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib{B035BA6B-57CD-4F72-B545-65BE465FCAF6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib{D44FD6F0-9746-484E-B5C4-C66688393872} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface{0EB3F101-224A-4B2B-9E5B-DF720857529C} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{DB38E21A-0133-419D-92AD-ECDFD5244D6D} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions{DB38E21A-0133-419D-92AD-ECDFD5244D6D} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{EB620C54-E229-4942-87CE-E717109FC8C6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions{EB620C54-E229-4942-87CE-E717109FC8C6} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ShoppingReport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport2 (Adware.Hotbar) -> Quarantined and deleted successfully.

Valeur(s) du Registre infectée(s):
(Aucun élément nuisible détecté)

Elément(s) de données du Registre infecté(s):
(Aucun élément nuisible détecté)

Dossier(s) infecté(s):
c:\program files\shoppingreport2 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\program files\shoppingreport2\Bin (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\program files\shoppingreport2\Bin\2.7.32 (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0} (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\chrome (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\defaults (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\defaults\preferences (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\questbrwsearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\programdata\questbrwsearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.

Fichier(s) infecté(s):
c:\programdata\questbrwsearch\questbrowse126.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\shoppingreport2\Bin\2.7.32\shoppingreport.dll (Adware.SmartShopper) -> Quarantined and deleted successfully.
c:\program files\questbrwsearch\questbrwsearch.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\questbrwsearch\uninstall.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\shoppingreport2\Uninst.exe (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\chrome.manifest (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\install.rdf (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\chrome\questbrowse.jar (Adware.QuestBrowse) -> Quarantined and deleted successfully.
c:\program files\mozilla firefox\extensions{d9adb0a8-7bfb-498d-9880-ee78a81ccfa0}\defaults\preferences\prefs.js (Adware.QuestBrowse) -> Quarantined and deleted successfully.

Bonjour.

On se demande à quoi servent tous ces antivirus , Anti-Malwares , Anti-Spywares , Anti-Machin-Trucs , On a l’impression ,

qu’une fois ceux -ci exécutés , il reste toujours un doute , que doit’ on faire , à croire qu’il reste encore un dieu suprême

au dessus qui va résoudre les problèmes , et même après , il faudra un super dieu .

Il n y’ a qu’à tout supprimer , si cela n’ a été déjà fait .

Zaboukou, pourquoi on a toujours des doutes? À cause d’expériences passées où en supprimant tous les virus en quarantaine, il arrive que l’on supprime des dossiers importants (dans le genre une clé de registre importante) qui ont été infectés et alors l’ordinateur se met à mal fonctionner et à générer des messages d’erreurs. Je trouve qu’il est bon d’obtenir des conseils de personnes qui s’y connaissent mieux que nous en informatique pour éviter bien des dommages irréparables.

Il faut toujours créer auparavant un point de restauration système .

bonjour a tous
bonjour Hermess333

si Malwarebytes a mis ces fichiers en quarentaine et qu il n y a pas de problémes particuliers de fonctionnement pendant plusieurs jours , tu peux tout supprimer
la quarantaine sert justement à mettre de coté des fichiers suspects , mais aussi pouvoir les recupérer si il y a un probléme

il faudrait aussi penser à avoir un bon anti-virus

Bonjour zenix3, j’ai installé aussi par la même occasion avant Malwarebytes, Avast 6 comme antivirus ainsi que ZoneAlarm comme pare-feu. Donc je crois que le portable de ma copine est très bien protégé maintenant. Je peux juste affirmer que depuis le passage de ce scan avec Malwarebytes, son portable est beaucoup plus rapide et performant. Je vais supprimer définitivement de la quarantaine les éléments infectés lorsque j’aurai accès à nouveau à son portable et je referai un scan rapide par précaution…au cas où il y aurait de sales bestioles récalcitrantes.

bonjour Hermes333

pour malwarebytes , n oublie pas de le mettre à jour à chaque fois avant utilisation

bon surf