c’est une erreur connue chez steam, voilà la réponse…en anglais:
Delete of steam.exe failed, Win32 Error 5 Access is denied
Steam fails to install or update and returns the error Steam.exe (Main Exception): ERROR: delete of steam.exe failed,Win32 Error 5 ‘Access is denied’ or Steam.exe (main exception): ERROR: deleted Steam.exe but the file is still there - what should I do?
Steam attempts to update but repeatedly progresses to 27% then restarts the update, or stalls at 27%.
This error is caused by a lack of user permissions, having the Steam.exe file attributes set to “Read Only”, or by another program interfering with Steam’s installation process (if the Steam client application has been updated to a version which was not included with your Steam installer package, Steam will download a new copy of itself and then delete the old Steam.exe file unless another program interferes).
Check your Windows user permissions
Please ensure that you are logged in as an administrator on the machine which you are using to install Steam.
Check file attributes
Right-click on the Steam.exe file which was created after running the Steam Installer and select Properties
Uncheck the Read-only checkbox if it is checked and hit Apply before closing the window
Try running the Steam.exe file once more
Check your security software’s settings
If you are running an antivirus program, firewall program, or any security product which may be interfering with the deletion and replacement of the Steam.exe file (some security software will check a file’s information every time it is changed and block automatic replacement of files) please check your settings for the program and make sure that you are prompted to allow activities which may trigger the security software.
Disable any programs which interfere with Steam
Please consult the topic linked below and make sure any programs on the list are either disabled or uninstalled:
Programs Which Interfere with Steam: (DESACTIVE LES PROGRAMMES SUIVANT SI TU LES AS:Avast!
AVG Anti-virus *
Nod32 Anti-virus *
CA Pest Patrol
Spybot Search & Destroy
Webroot Spy Sweeper *
ESET Smart Security
McAfee Personal Firewall
Nvidia Network Access Manager/Firewall *
Nvidia ForceWare Intelligent Application Manager
Tiny Personal Firewall
Verizon Internet Security Suite
AOLacsd.exe (AOL connection driver)
ATI Hotkey Poller
BitTorrent/UTorrent (all clients)
Download Accelerators (all clients)
Garfield Daily Desktop Comic
Google Toolbar, Google Updater
K-Lite Codec Pack
LimeWire, BearShare or other Peer 2 Peer applications
nProtect GameGuard *
TeamSpeak (can lead to mic issues)
Tuneup WinStyler Theme Service
UPEK Protector Suite
Ventrilo (can lead to mic issues)
Remove Spyware, Adware, and Viruses
If the issue persists it is possible that a virus, adware, or spyware may be interfering with the installation process. Please see the topic linked below for instructions to remove the offending program:
Spyware, Adware, and Viruses Interfering with Steam
Edité le 12/11/2009 à 22:33