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Impossible de réinstaller un firewall - (Securitoo antivirus et firewall en fait

Voilà j’ai formaté le disque dur de l’ordi de mon cousin (Windows XP édition familiale), tout a très bien fonctionné. Ensuite j’ai réinstallé sa connection Internet (Nordnet ADSL), idem, tout a très bien fonctionné. Le problème c’est quand je veux réinstaller Securitoo antivirus et firewall. :pfff:

L’installation se lance, il me demande de me connecter à internet pour activer la clé d’enregistrement, il continue l’installation, et puis à un moment ça bloque (au moment de “supprimer les fichiers temporaires”). Alors je stoppe l’installation, et là l’ordi se bloque complètement, c’est-à-dire que quand je clique sur Démarrer pour redémarrer l’ordinateur, le menu s’affiche mais ne disparaît pas et impossible de cliquer sur quoi que ce soit, la flèche de la souris est constamment “en sablier”. :na:

Du coup, j’ai tenté une restauration système, mais le problème persiste.
J’ai contacté la hotline de Securitoo, et ils envoient par mail un petit programme pour supprimer ces fichiers temporaires. Mais il n’y en a pas des masses sur un disque formaté, non ? :??:

Là, j’ai relancé une restauration destructive du disque dur, je le laisse comme çà et j’attends vos avis… (j’ai écrit ce message à partir de mon ordi :neutre: )

Merci de votre aide !

J’ai oublié, j’ai deux petites hypothèses jusque là, vous allez me dire ce que vous en pensez :
_ est-ce qu’un conflit avec Norton peut être à l’origine de ce bug ?
_ est-ce que ça peut venir d’une barrette défectueuse ? Sachant que l’ordi fonctionne très bien avant l’“installation” du firewall…

oui si tu as norton internet security
un seul firewall
laisse tomber securitoo
lance çà :

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"F-Secure Manager"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]
"fsaa"=""
"F-Secure Management Agent"=""

[-HKEY_CLASSES_ROOT\iadfile]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\iadfile]
[-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\F-Secure AVP]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\F-Secure Filter]
[-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\F-Secure F-PROT]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\F-Secure Gatekeeper]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\F-Secure Network Request Broker]
[-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\F-Secure Orion]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\F-Secure Recognizer]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FSpm]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FSMA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Data Fellows\F-Secure]
[-HKEY_LOCAL_MACHINE\SOFTWARE\F-Secure]
[-HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\FSGK95]

[-HKEY_LOCAL_MACHINE\SOFTWARE\BackWeb]
[-HKEY_CLASSES_ROOT\Applications\backWeb-5593726.exe]

[-HKEY_CLASSES_ROOT\CLSID\{23814B80-52A2-11d0-BC1A-004095606CB9}]
[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{23814B80-52A2-11d0-BC1A-004095606CB9}]
[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{23814B80-52A2-11d0-BC1A-004095606CB9}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{23814B80-52A2-11d0-BC1A-004095606CB9}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\{23814B80-52A2-11d0-BC1A-004095606CB9}]
[-HKEY_CLASSES_ROOT\CLSID\{23814B80-52A2-11d0-BC1A-004095606CB9}]

[-HKEY_CLASSES_ROOT\AppID\{1DACE914-D4F7-11D4-AA3A-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\AppID\{ACC5987C-29C9-11D5-AA3E-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\AppID\{E4A10024-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\AppID\{E4A10025-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\AppID\{E4A10027-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\BackWeb.Client-5593726]
[-HKEY_CLASSES_ROOT\BackWeb.ClientDialogs-5593726]
[-HKEY_CLASSES_ROOT\BackWeb.FileAccess-5593726]
[-HKEY_CLASSES_ROOT\BackWeb.FileAccessViaDir-5593726]
[-HKEY_CLASSES_ROOT\bwpfile]
[-HKEY_CLASSES_ROOT\CLSID\{E4A10024-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\CLSID\{E4A10025-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\CLSID\{E4A10026-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\CLSID\{E4A10027-2A60-11D5-AA3F-0090273FAE3A}]
[-HKEY_CLASSES_ROOT\Interface\{0007BE40-C496-11D2-BFBF-00A0C93A4D75}]
[-HKEY_CLASSES_ROOT\Interface\{001B3F20-D866-11D1-8B4C-00609761C47A}]
[-HKEY_CLASSES_ROOT\Interface\{025632A0-BCEC-11D1-8B35-00609761C47A}]
[-HKEY_CLASSES_ROOT\Interface\{05846520-04FF-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{0668A670-2D8C-11D3-B9CD-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{0C6E0440-0B50-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{0D1F7C83-8123-11D0-B5CA-0000B43698D6}]
[-HKEY_CLASSES_ROOT\Interface\{0D1F7C84-8123-11D0-B5CA-0000B43698D6}]
[-HKEY_CLASSES_ROOT\Interface\{0F4FE440-983F-11D0-9B9C-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{12473FC3-61A7-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{12473FC4-61A7-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{12473FC5-61A7-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{12473FC6-61A7-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{12473FC7-61A7-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{12966061-E035-11D2-8C23-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{12966062-E035-11D2-8C23-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{15030BC0-0B52-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{18DD4341-D87E-11D2-8C20-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{1D91D9E0-004B-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{23F43240-F78D-11D0-9A50-00AA004812C2}]
[-HKEY_CLASSES_ROOT\Interface\{28BC6260-DA2F-11D3-B87B-0010A404098C}]
[-HKEY_CLASSES_ROOT\Interface\{2A58F590-D30B-11D2-8C1E-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{2D8ACF70-B161-11D3-BE20-000086397BAD}]
[-HKEY_CLASSES_ROOT\Interface\{2DE07D90-DC04-11D0-A875-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{2F068020-F87D-11D0-9A50-00AA004812C2}]
[-HKEY_CLASSES_ROOT\Interface\{2F099AF0-6329-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{2F523082-5A0B-11D0-9B9C-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{34349540-5B8E-11D1-AF44-00AA00480CBE}]
[-HKEY_CLASSES_ROOT\Interface\{34349541-5B8E-11D1-AF44-00AA00480CBE}]
[-HKEY_CLASSES_ROOT\Interface\{3667E7B0-4F28-11D1-8ADB-00609761C47A}]
[-HKEY_CLASSES_ROOT\Interface\{3A43BD61-F0F5-11D2-8C29-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{3AF78A6E-6F14-11D1-A884-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{3AF78A71-6F14-11D1-A884-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{3AF78A74-6F14-11D1-A884-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{3AF78A77-6F14-11D1-A884-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{3C027500-C2C7-11D3-B864-0010A404098C}]
[-HKEY_CLASSES_ROOT\Interface\{419DBB00-B161-11D3-BE20-000086397BAD}]
[-HKEY_CLASSES_ROOT\Interface\{41CEBDC0-32C1-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{44230BC0-3105-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{4A3666F3-5F2D-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{4AD8B831-E3B3-11D3-AEAE-00105A680865}]
[-HKEY_CLASSES_ROOT\Interface\{53C327E0-6576-11D1-BB4B-0000B4369751}]
[-HKEY_CLASSES_ROOT\Interface\{53FCF355-5323-11D0-A864-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{53FCF35A-5323-11D0-A864-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{53FCF35B-5323-11D0-A864-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{581E26D0-DC70-11D2-A64B-00104B9B511A}]
[-HKEY_CLASSES_ROOT\Interface\{5B1E13A0-004B-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{5B267241-C2A4-11D3-BE42-000086397BAD}]
[-HKEY_CLASSES_ROOT\Interface\{5DF6CE40-0B50-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{608FE360-6FB2-11D1-A885-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{60BFF8B0-A3CC-11D2-BF9C-00A0C93A4D75}]
[-HKEY_CLASSES_ROOT\Interface\{610141C2-7701-11D1-B042-004095903824}]
[-HKEY_CLASSES_ROOT\Interface\{6A21FEE0-5A23-11D3-82F5-00600874D315}]
[-HKEY_CLASSES_ROOT\Interface\{6EFC6591-E13D-11D2-8C23-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{70C8EF70-2EE2-11D3-B9CD-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{72B62B40-17D1-11D1-96A7-F8E906C10000}]
[-HKEY_CLASSES_ROOT\Interface\{73C3FCC0-C4AF-11D1-AA87-0000B43695BE}]
[-HKEY_CLASSES_ROOT\Interface\{740904E0-0BFB-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{74946131-D63B-11D2-8C1F-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{79D25F04-04FE-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{8028B940-4932-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{8131F530-649E-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{848D6E81-1699-11D3-A793-00105A68088F}]
[-HKEY_CLASSES_ROOT\Interface\{8EB0E1A0-C4B0-11D1-AA87-0000B43695BE}]
[-HKEY_CLASSES_ROOT\Interface\{9132E380-DC21-11D0-A875-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{93BF8F00-DBE8-11D0-A875-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{946AE641-E1E0-11D2-8C23-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{9647FB70-DC0F-11D0-A875-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{9A9FCE90-B619-11D3-B857-0010A404098C}]
[-HKEY_CLASSES_ROOT\Interface\{9A9FCE91-B619-11D3-B857-0010A404098C}]
[-HKEY_CLASSES_ROOT\Interface\{9DB46422-FF61-11D0-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{9DB46423-FF61-11D0-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{9DB46424-FF61-11D0-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{A17240E1-DD5C-11D3-AEA6-00105A680865}]
[-HKEY_CLASSES_ROOT\Interface\{AEE96320-2131-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{B941E960-5A21-11D3-82F5-00600874D315}]
[-HKEY_CLASSES_ROOT\Interface\{BAD37BC0-2231-11D1-9951-444553540000}]
[-HKEY_CLASSES_ROOT\Interface\{BCD0C200-69C1-11D1-8AF8-00609761C47A}]
[-HKEY_CLASSES_ROOT\Interface\{C8CEEEE0-17D6-11D1-96A7-F8E906C10000}]
[-HKEY_CLASSES_ROOT\Interface\{CE2F2BC0-C116-11D3-B861-0010A404098C}]
[-HKEY_CLASSES_ROOT\Interface\{CE6C0A50-BE92-11D2-B9B0-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{CF513E20-10EC-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{CF513E21-10EC-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{CF513E22-10EC-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{CF513E23-10EC-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{CF513E24-10EC-11D2-B044-00A0C94CD67E}]
[-HKEY_CLASSES_ROOT\Interface\{CF7CE690-2C7A-11D2-AFF7-00104B6FDB95}]
[-HKEY_CLASSES_ROOT\Interface\{D055A4B0-1A34-11D2-B980-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{D055A4B1-1A34-11D2-B980-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{D0894D60-6C6C-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{D382C311-FDB7-11D3-9099-00104B9B511A}]
[-HKEY_CLASSES_ROOT\Interface\{D8B14791-E5DB-11D2-8C24-00105AA63533}]
[-HKEY_CLASSES_ROOT\Interface\{E01AD640-F87D-11D0-9A50-00AA004812C2}]
[-HKEY_CLASSES_ROOT\Interface\{E2FF0110-C29D-11D3-B864-0010A404098C}]
[-HKEY_CLASSES_ROOT\Interface\{EB1FFFC1-5688-11D0-A865-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{EB1FFFC2-5688-11D0-A865-0000B43699FC}]
[-HKEY_CLASSES_ROOT\Interface\{EB2FA8C0-37C5-11D4-B8DE-0010A4FBBFC9}]
[-HKEY_CLASSES_ROOT\Interface\{EDA02220-C4AF-11D2-B9B3-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{F4B0C3F1-BC3E-11D3-906F-00104B9B511A}]
[-HKEY_CLASSES_ROOT\Interface\{F4B0C3F2-BC3E-11D3-906F-00104B9B511A}]
[-HKEY_CLASSES_ROOT\Interface\{FBAB6C00-5924-11D2-B991-00C04F9CD5A7}]
[-HKEY_CLASSES_ROOT\Interface\{FD395090-29CF-11D4-B8D0-0010A4FBBFC9}]
[-HKEY_CLASSES_ROOT\Interface\{FEFCA7F0-6C8E-11D0-A866-0000B43699FC}]
[-HKEY_CLASSES_ROOT\TypeLib\{3AF78A60-6F14-11D1-A884-0000B43699FC}]
[-HKEY_CLASSES_ROOT\TypeLib\{53FCF357-5323-11D0-A864-0000B43699FC}]
[-HKEY_CLASSES_ROOT\TypeLib\{590DF1E4-C721-11D2-989A-00A0C93BF050}]
[-HKEY_CURRENT_USER\Software\BackWeb]
[-HKEY_LOCAL_MACHINE\SOFTWARE\BackWeb]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\Interface\{A4BC67F0-6C90-11D0-A866-0000B43699FC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\Interface\{A7AC2542-1B0C-11D2-83B1-00C0F01859AC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\Interface\{A7AC2543-1B0C-11D2-83B1-00C0F01859AC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\Interface\{A84355A1-D242-11D2-8C1D-00105AA63533}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BackWeb-5593726 Uninstaller]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\F-Secure Anti-Virus]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\F-Secure Management Agent]
[-HKEY_CLASSES_ROOT\CLSID\{21FBA242-C346-11D3-84E7-005004C65534}]
[-HKEY_CLASSES_ROOT\TypeLib\{DA0AC514-C1AE-11D3-84E7-005004C65534}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{21FBA242-C346-11D3-84E7-005004C65534}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\TypeLib\{DA0AC514-C1AE-11D3-84E7-005004C65534}]

Edité le 13/11/2008 à 12:48

Trop tard, j’ai réussi à installer Securitoo ! :smiley: