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Erreur Windows 7

Bonjour,

Depuis quelques jours j’ai un problème sur mon pc Windows 7.

Par moment (alors qu’il est en fonctionnement) un blue screen apparait. Le voici :

data.imagup.com…

Savez-voius de quoi cela peut-il venir ?

Merci :slight_smile:

Bonjour.

Utiliser l’utilitaire Whocrashed:

freewares-tutos.blogspot.fr…

Je vais l’installer.

Sinon voici ce que m’affiche Windows :

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.768.3
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 1000007e
BCP1: C0000006
BCP2: 82C610B9
BCP3: 8E5F3930
BCP4: 8E5F3510
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\050312-37752-01.dmp
C:\Users\Dorian\AppData\Local\Temp\WER-522150-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
go.microsoft.com…
Edité le 03/05/2012 à 21:52

Et voilà :

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 03/05/2012 18:08:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050312-37752-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x170B9)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000006, 0xFFFFFFFF82C610B9, 0xFFFFFFFF8E5F3930, 0xFFFFFFFF8E5F3510)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Thu 03/05/2012 18:08:54 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x7E (0xFFFFFFFFC0000006, 0xFFFFFFFF82C610B9, 0xFFFFFFFF8E5F3930, 0xFFFFFFFF8E5F3510)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Conclusion
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it’s not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it’s suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Justement l’utilitaire Whocrashed analyse le fichier .dmp , il existe une autre solution , c’est de rechercher les derniers

messages d’erreurs dans le journal d’évènements système
Edité le 03/05/2012 à 22:13

Oui justement je viens de poster le résultat de Whocrashed ci-dessus. Dois-je faire l’autre manipulation en plus ?

Je me suis trompé de correspondant .

Ok.

Que dois je faire après ?

Mettre les drivers à jour :

www.touslesdrivers.com…

Ok merci je vais le faire :wink:

salut
le code 0x000007E peu etre aussi Une barrette de mémoire vive est endommagée