Bonjour,
Je pense avoir cliqué sur un lien douteux. Avast m’a signalé plusieurs alertes/menace sans rien me demander de faire. Quelques heures plus tard, le PC redémarre de lui-même avec un bluescreen, Windows m’indique ceci après “un arrêt non planifié” :
Signature du problème :
Nom dévénement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 1000007e
BCP1: C0000005
BCP2: 83A76514
BCP3: 8D727398
BCP4: 8D726F70
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\051011-24367-01.dmp
C:\Users\ASUS\AppData\Local\Temp\WER-45583-0.sysdata.xml
Le PC met trois plombes à arriver jusque sur le bureau et après 7-8 minutes, même sans Internet, il redémarre.
Lorsque je passe en mode sans échec, pas de soucis particuliers (donc je doute d’un problème matériel), j’ai lancé plusieurs recherches de virus dont Who crashed ? qui m’indique ceci :
System Information (local)
computer name: MORG_PORTABLE
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel® Core™2 Duo CPU P8700 @ 2.53GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 3220426752 total
VM: 2147352576, free: 2019581952
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 10/05/2011 11:04:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051011-24367-01.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x40514)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFFFFF83A76514, 0xFFFFFFFF8D727398, 0xFFFFFFFF8D726F70)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Matrix Storage Manager driver
company: Intel Corporation
description: Intel Matrix Storage Manager driver - ia32
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation).
Google query: iastor.sys Intel Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
On Tue 10/05/2011 11:04:07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFFFFF83A76514, 0xFFFFFFFF8D727398, 0xFFFFFFFF8D726F70)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Conclusion
2 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
iastor.sys (Intel Matrix Storage Manager driver - ia32, Intel Corporation)
ntkrpamp.exe
Avez-vous des réponses/solutions ?
Merci.
Edité le 10/05/2011 à 16:19